Opening new horizons: efficient product management

Managing the IT team to scale the business of luxury transportation services

Web Development

ABOUT THE CLIENT

ROLZO, an innovative startup launched in 2018, serves as a comprehensive booking platform for all types of car travel. From car rentals to chauffeur-driven services and airport transfers, Rolzo caters to diverse travel needs across 300 cities and 500 airports in over 60 countries. In October 2020, Rolzo extended its offerings with the launch of Rolzo Business, targeting the corporate market. Rolzo Business provides tailored services such as instant quotation and booking confirmation, secure payment, real-time invoicing, smart reporting, and analytics, facilitating efficient management of corporate car travel needs.

Scope

Requirement Gathering and Analysis

Collaborated closely with Rolzo’s stakeholders to gather and analyze detailed requirements, ensuring that the product development aligned with the company’s strategic objectives and user needs.

Agile Product Management

Implemented agile methodologies to manage the product lifecycle, including sprint planning, daily stand-ups, and retrospective meetings to ensure continuous improvement and timely delivery.

Feature Prioritization and Roadmap Planning

Developed and maintained a product roadmap, prioritizing features based on user feedback, market trends, and business goals to ensure the platform’s competitive edge.

Web and Mobile Development Coordination

Oversaw the development of both the web platform and the cross-platform React Native app, coordinating with development teams to ensure consistency and quality across all devices.

User-Centric Design Implementation

Worked with UI/UX designers to create intuitive and user-friendly interfaces, conducting usability testing to refine and enhance the user experience.

Integration and Interoperability

Facilitated the seamless integration of third-party services, such as payment gateways, real-time invoicing systems, and smart reporting tools to enhance platform functionality.

Quality Assurance and Testing

Established comprehensive QA processes, including automated and manual testing, to ensure the platform’s reliability, performance, and security.

Launch Management

Managed the product launch process, including coordinating with marketing teams, preparing release notes, and ensuring a smooth rollout of new features and updates.

Post-Launch Monitoring and Support

Monitored the platform post-launch to identify and address any issues promptly, ensuring continuous operation and user satisfaction.

About the project

Our engagement with Rolzo presented an exciting opportunity to further enhance their platform and cater to evolving user demands. As the product owner, my mission was to drive innovation and improvement, aligning the platform’s features with the company’s vision for growth and expansion. Leveraging agile methodologies, we embarked on a journey to streamline operations, introduce new functionalities, and elevate the overall user experience. Through close collaboration with Rolzo’s team, we aimed to propel the platform to new heights of success.

Our collaboration with Rolzo involved the development of both a web platform and a cross-platform React Native app. The web platform served as the primary interface for users to access Rolzo’s comprehensive car travel services, facilitating seamless bookings and management of travel arrangements. In addition, we designed and built a cross-platform React Native app to empower dispatchers and drivers, enabling them to efficiently coordinate and fulfill travel requests. By leveraging cutting-edge technology and user-centric design principles, we aimed to deliver a robust and intuitive solution that enhances the efficiency and effectiveness of Rolzo’s operations.

The role of CRUDX

New Feature Development

Spearheading the creation of novel features and enhancements, we continuously elevated ROLZO’s platform to meet evolving user demands and industry trends.

Agile Iterations

Embracing agile methodologies, we meticulously planned and executed iterative development cycles, ensuring timely delivery of value-added features and functionalities.

Bug Fixing

With precision and dedication, we promptly addressed any technical issues or bugs within the platform, prioritizing seamless performance and user satisfaction.

Technical Support

Providing unwavering technical assistance, our team remained at the forefront, promptly addressing queries or concerns to uphold smooth operations and an unparalleled user experience.

Results

Enhanced Platform Functionality

Through our persistent focus on feature development and iterative planning, ROLZO’s platform underwent significant enhancements, offering users a more immersive and seamless experience.

Improved User Satisfaction

Swiftly attending to technical issues and heeding user feedback, we contributed to heightened user satisfaction, fostering increased engagement and loyalty among ROLZO’s esteemed user base.

Streamlined Operations

Our meticulous product management approach streamlined ROLZO’s operations, ensuring efficient development processes and punctual delivery of new features and updates to the platform.

Augmented Competitiveness

With a dynamic and feature-rich platform, ROLZO maintained a competitive edge in the transportation industry, attracting fresh users and retaining existing ones.

Coding your success story starts here

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