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CRM for SMB: Transforming Sitniks into a User-Friendly Mobile App

Successfully developed a comprehensive mobile application for Sitniks CRM, enhancing customer relationship management for small and medium-sized businesses with a seamless and engaging mobile solution.

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ABOUT THE CLIENT

Sitniks, a leading CRM platform based in Ukraine, focuses on delivering efficient customer relationship management solutions to small and medium-sized businesses (SMBs). Their mission is to provide a convenient and powerful tool for managing customer interactions and improving business processes through a user-friendly platform. Sitniks partnered with CRUDX for the development of a full-featured mobile application using Flutter. This project involved creating an intuitive user interface and ensuring a seamless CRM experience on mobile devices. Our primary objectives were to develop a responsive and engaging mobile app that aligns with Sitniks’ brand values and enhances user satisfaction.

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Scope

Strategic Analysis and Planning

Conducted in-depth market research and competitor analysis to inform the mobile app development strategy, aligning with industry standards and user expectations in the CRM sector.

UI/UX Design

Designed the entire mobile app interface to enhance user experience, focusing on intuitive navigation, modern aesthetics, and seamless interaction for CRM functionalities.

Mobile Development

Developed a dynamic mobile application using the versatile Flutter framework, ensuring a seamless user experience across platforms.

The role of CRUDX

Mobile Design System Evolution

We actively contributed to and supported the evolution of Sitniks’ mobile design system, ensuring scalability, efficiency, and consistency in design across the platform.

Technology Transformation

We contributed to the app development journey by using the advanced Flutter framework, ensuring scalability, performance, and future readiness.

Mobile Development

We created a dynamic mobile product using the versatile Flutter framework, ensuring a seamless user experience across platforms.

Results

Full-Scope Delivery of Flutter App

The entire mobile application was developed from concept to completion, ensuring a robust, scalable, and high-performing product. We leveraged the capabilities of the Flutter framework to deliver a feature-rich, cross-platform app that meets the needs of SMBs.

Seamless Integration and Testing

The app underwent rigorous testing to ensure functionality, performance, and user satisfaction. We ensured smooth integration with existing systems and processes, providing a consistent and reliable user experience.

Go-Live Strategy

We developed a detailed go-live strategy to ensure a smooth transition from development to deployment. This included pre-launch preparations, user training, marketing support, and post-launch monitoring to address any issues promptly and ensure user adoption.

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